Eosense Inc. collects personal information from our customers in the regular course of doing business. This page is intended to answer some of the most frequently asked questions, and lets you know exactly how we’re protecting the information you entrust to us.

What personal information do you collect about me?

During the course of business, we may collect any of (but not limited to) the following information about you:

  • Name
  • Address
  • Postal Code/Zip Code
  • Phone Number
  • Email Address
  • Payment card number
  • Payment card expiry date
  • Banking information
  • Purchase history
  • Product/service preferences
  • Customer satisfaction info
  • Opinions about products and services

When you visit our web site, we also collect:

  • information about your computer, including but not limited to your IP address, the type of operating system and browser you use, and your computer’s location
  • what pages you visit on our site and what links you click on
  • what other sites you’ve visited recently

How do you use this information?

The main reasons we collect personal information from you are:

  • Application forms
  • Customer relationship management
  • Customer service
  • Marketing
  • Orders
  • Returns
  • To complete a sale/transaction
  • Warranties

If it’s a necessary part of any of these transactions, we may disclose your information to another company. For example, when you apply for credit, we pass on your personal information to a credit reporting agency so we can complete a credit check. We also pass on your name and address to a courier company to complete a delivery.

Use of Personal Information for Secondary Reasons

We also may use your personal information for other, secondary reasons, including:

  • To complete a sale/transaction
    • Name
    • Address
    • Postal Code
    • Phone Number
    • Email Address
    • Payment card number
    • Payment card expiry date
    • Banking information
    • Purchase history
    • Product/service preferences
    • Customer satisfaction info
    • Opinions about products and services
  • Marketing
    • Name
    • Address
    • Postal Code
    • Phone Number
    • Email Address
    • Purchase history
    • Product/service preferences
    • Customer satisfaction info
    • Opinions about products and services
  • Customer service
    • Name
    • Address
    • Postal Code
    • Phone Number
    • Email Address
    • Purchase history
    • Product/service preferences
    • Customer satisfaction info
    • Opinions about products and services
  • Customer relationship management
    • Name
    • Address
    • Postal Code
    • Phone Number
    • Email Address
    • Purchase history
    • Product/service preferences
    • Customer satisfaction info
    • Opinions about products and services
  • Warranties
    • Name
    • Address
    • Postal Code
    • Phone Number
    • Email Address
    • Purchase history
    • Product/service preferences
  • Returns
    • Name
    • Address
    • Postal Code
    • Phone Number
    • Email Address
    • Purchase history
    • Product/service preferences
  • Orders
    • Name
    • Address
    • Postal Code
    • Phone Number
    • Email Address
    • Purchase history
    • Product/service preferences
    • Customer satisfaction info
    • Opinions about products and services
  • Application forms
    • Name
    • Address
    • Postal Code
    • Phone Number
    • Email Address

Sharing of Personal Information with Third Parties

We do not share your personal information with any third parties.

Further Information

Eosense Inc. is committed to the privacy of its clients. If you have any questions or concerns about the information presented here or would like to further discuss how your information is used, please contact us at info@eosense.com.